Privacy Policy

This Privacy Policy explains how Sarah's Techno(“we”, “us”) collects, uses, stores, and protects the information you share with us through this website. We keep the data we hold to a minimum and never sell it.

Information we collect

We only collect what you choose to give us when you contact us:

• Enquiry & consultation forms — your name, phone number, email, and the message or product you're interested in.
• Callback requests — your name, mobile number, and preferred date/time.
• Dealer enquiries — your name, contact details, location, and business details.
• WhatsApp / call enquiries you start with us directly.
• A limited technical record (such as your IP address) used only to prevent spam and abuse of our forms.

How we use your information

We use your information solely to:

• respond to your enquiry and provide the information or quote you asked for;
• schedule callbacks and offline sessions you request;
• process dealer and partnership applications; and
• keep a record of our correspondence with you.

We do not sell, rent, or trade your personal information, and we do not use it for third-party advertising.

How we store and protect your data

Your submissions are transmitted over an encrypted (HTTPS) connection and stored in a secured, access-controlled database. Access is limited to authorised members of our team who need it to respond to you. We take reasonable technical and organisational measures to protect your data against loss, misuse, or unauthorised access.

Sharing your information

We share your data only with the trusted service providers that help us run this site — for example our email-delivery and hosting providers — who process it on our behalf under confidentiality obligations, and only where the law requires it. We do not share it with anyone else.

Cookies

This site uses only what is essential for it to function. We do not use third-party advertising or cross-site tracking cookies.

Your rights & deleting your data

You may ask us to access, correct, or delete the personal data we hold about you. To request deletion of your data, email us at sales@sarahstechno.com from the address or with the phone number you contacted us with, and we will remove it from our records.

Data retention

We keep enquiry data only for as long as needed to serve you and for our legitimate business records, after which it is deleted.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date.

Contact us

For any privacy question, email sales@sarahstechno.com or call 0480 2786655.